Oferta pracy: Product Support Engineer
Danfoss offers you the unique opportunity to join a professional company and a global market leader in Refrigeration & Air Conditioning, Heating & Water and Motion Controls. We are currently looking for Product Support Engineer to support our center in Poland (Grodzisk Mazowiecki).
At this position you will form a part of cross functional teams including multiple stakeholders from different functional areas inside Danfoss as well as from external companies.
Your tasks
- Give necessary product support for Danfoss sales, marketing teams and customers
- Ensure accuracy of product data management (PDM)
- Participate in technical after sales service
- Coordinate adequate product approvals and certificates
- Prepare and maintain technical literature (Data Sheets, Engineering Sheets, product introduction materials, etc.)
- Support Value Selling activities and Product Benchmarking
- Support Supply Chain in providing Voice of Customer, PPAP processes and complaint handling
- Support process of reducing portfolio complexity
- Pursue and coordinate product maintenance projects (e.g. CRS, cost optimization) together with Product Engineering
- Support product change processes
- Contribute to Idea Generation process (innovation) and technical assessment of product feasibility
- Drive and deliver relevant content for product trainings internally and externally
Your profile
- Degree in Mechanical or Electrical Engineering
- Excellent command of English is required
- Good knowledge of German or other European languages will be appreciated
- Commercial or marketing background will be an asset
- Experience in delivering trainings will be an advantage
- Self-starter with a strong ability to move projects to secure progress
- Ability to see the value of contributing and developing results in a strong team
- Willing to learn more every day and develop professionally
- Challenging and open minded with good analytical skills
- Customer centered with excellent communication skills
We offer
- Professional development
- Personal development
- Opportunity to influence
- Work - life balance
For further questions please contact Edyta Longier, Regional Recruitment Consultant EMA +48 603 881 752